
RESPONSIBILITIES
The Water Department is responsible for the safe treatment and delivery of water to approximately 4500 customers in 7 districts in the Town of Ulster. Duties include:
- Plant Operations
- Water main installation and break repairs
- Water meter readings, repair and replacement
- Water sampling
- General maintenance of the water districts properties
OVERVIEW
- Staff consists of the Water Superintendent, 4 Licensed Operators, an Operator Trainee and the Office Manager
- Each licensed operator must complete 30 hours of continuous training within a three-year period for license recertification
- 3 of our operators, and our superintendent, have been licensed for 10 years or more
- Our office manager handles all customer inquiries, billing and account information.
- The Ulster Water District is supplied by 4 wells located in Lake Katrine producing between 400 to 1,200 gallons per minute
- The water treatment plant processes 1,200 gallons per minute, removes both iron and manganese, and softens the water
- The average hardness for the Ulster Water District is 72 mg/L or 4 grains/gal
- Disinfection is achieved by chlorination
- The Ulster Water District has 3 water storage tanks with a total of 7,000,000 gallons of water in storage
- We provide water to 4,500 customers through 1,637 service connections
CONTACT INFO
Superintendent
John Rose
watersewer@townofulster.ny.gov
1 Town Hall Drive
Lake Katrine, NY 12449
Office Phone: 845-382-2434
Plant Phone: 845-382-1833
Office Fax: 845-382-1178
Plant Fax: 845-382-1854
HOURS OF OPERATION
Monday - Friday
7:00AM - 11:00PM
Saturday & Sunday
8:00AM - 2:00 PM
If there is an emergency and you cannot reach the Water Department directly, please call the Town of Ulster Police Department at 845-382-1111.
DOCUMENTS
Town of Ulster Fee Schedule
Hydrant Flushing Schedule (2023)
WATER DISTRICTS
Bright Acres
2022 Bright Acres Water Quality Report
Cherry Hill
2022 Cherry Hill Water Quality Report
East Kingston
2022 East Kingston Water Quality Report
Glenerie
2022 Glenerie Water Quality Report
Trihalomethanes (TTHM) MCL Violation at Glenerie Water District (9/15/2023)
Halcyon Park
2022 Halcyon Park Water Quality Report
Spring Lake
2022 Spring Lake Water Quality Report
Ulster
2022 Ulster Water Quality Report
LINKS
- Pay your water bill online
- If payment is made under the wrong district it will be returned
- Credit Card Fee: 2.65% of total with a $2.00 minimum
- Check Fee: $1.50 flat fee
- Weekly limit on E-Check transactions is $15,000 per customer per bank account
- PAY ONLINE